Admissions Nursing Assistant, Remote

About Altior Healthcare

Altior Healthcare operates a comprehensive family of mental health treatment services across three distinct programs, including specialized care for US Veterans. With over 15 unique locations spanning five states—California, Idaho, Maine, New Hampshire, and Texas—the organization manages and supports 500+ dedicated employees serving over 300 residential clients daily.

Paradigm Treatment (West Coast) and Ridge RTC (East Coast) partner together under the Altior umbrella, united by a shared commitment to providing exceptional, evidence-based mental health care. For over a decade, core clinical and support teams have worked collaboratively to deliver compassionate treatment that transforms lives. As part of the Altior network, you'll benefit from the stability of an established organization while remaining connected to a close-knit treatment community where every role makes a meaningful impact.

Job Summary

As a Certified Nursing Assistant (CNA) on the Corporate Admissions team, you will play a vital role in supporting the clinical admissions process by conducting comprehensive assessments, identifying medical and clinical needs, and collaborating with internal and external stakeholders. The Corporate Admissions team is instrumental in ensuring each prospective client is thoroughly assessed and matched to the appropriate level of care. This fully remote position demands strong clinical judgment, excellent communication abilities, and the capacity to manage multiple priorities in a dynamic environment.

Key Responsibilities

• Provide compassionate, professional interactions with prospective clients and their families
• Conduct comprehensive phone-based assessments for prospective clients
• Gather, review, and document detailed clinical and medical information to support admission decisions
• Collaborate and communicate assessment findings with admissions coordinators, clinicians, nurses, and internal teams
• Support care coordination by ensuring all required clinical information is obtained prior to client admission
• Manage administrative duties including auditing and scheduling client admits
• Identify and escalate medical, psychiatric, or safety concerns to appropriate teams
• Maintain accurate, timely, and thorough documentation in CRM and electronic health record (EHR) systems
• Ensure compliance with HIPAA regulations and all internal policies and procedures

Required Qualifications

• Active Certified Nursing Assistant (CNA) certification or equivalent
• Exceptional organizational and time-management skills with meticulous attention to detail
• Strong written and verbal communication abilities with excellent relationship-building skills
• Proficiency in Microsoft Office Suite with demonstrated ability to learn new systems quickly
• Ability to work 100% remotely with reliable internet connection and a quiet, professional workspace

Preferred Qualifications

• Experience in behavioral health, mental health, or substance use treatment
• Hands-on experience with EHR and CRM systems

💰 Compensation not publicly listed. Market estimate for similar roles: from $80K, varying by experience and location.