CRM & Marketing Automation Specialist – Contract (Remote)

CRM & Marketing Automation Specialist – Contract Remote Position

Brainbox Automations is seeking an experienced CRM & Marketing Automation Specialist to join our dynamic team on a contract basis. This is an excellent opportunity for a remote professional to leverage their expertise in customer relationship management and marketing automation platforms to drive business growth and streamline operations.

As a CRM & Marketing Automation Specialist, you will be responsible for designing, implementing, and optimizing marketing automation workflows that enhance customer engagement and drive revenue. You'll work with cross-functional teams to understand business requirements and translate them into effective automation strategies that improve customer journeys and increase conversion rates.

Key Responsibilities

• Design and develop comprehensive marketing automation campaigns across multiple channels
• Configure and manage CRM systems to ensure data integrity and optimal performance
• Create automated workflows that nurture leads through the sales funnel
• Analyze campaign performance metrics and provide actionable insights for optimization
• Collaborate with sales, marketing, and product teams to align automation strategies with business objectives
• Develop and maintain documentation for automation processes and system configurations
• Monitor campaign performance and implement continuous improvements
• Manage customer data and ensure compliance with data protection regulations
• Troubleshoot automation issues and provide technical support to team members
• Stay current with industry best practices and emerging automation technologies

Required Skills & Experience

• CRM Platform Expertise: Proven experience with Salesforce, HubSpot, Pipedrive, or similar CRM systems
• Marketing Automation: Advanced proficiency with platforms like Marketo, Pardot, Klaviyo, or equivalent tools
• Technical Skills: Strong understanding of APIs, webhooks, and data integration
• Email Marketing: Experience designing and executing email campaigns with strong copywriting ability
• Data Analysis: Proficiency with analytics tools to measure campaign effectiveness and ROI
• Workflow Design: Ability to map complex customer journeys and translate them into automated workflows
• Problem-Solving: Demonstrated ability to troubleshoot technical issues and implement solutions
• Communication: Excellent written and verbal communication skills for stakeholder management

Ideal Candidate Profile

You are a detail-oriented professional with a passion for automation and customer experience optimization. You have 3+ years of hands-on experience with CRM and marketing automation platforms, demonstrating a track record of successful campaign implementations. Your analytical mindset allows you to interpret data and make informed decisions, while your creative problem-solving skills enable you to design innovative automation solutions.

The ideal candidate is proactive, self-motivated, and comfortable working in a remote environment. You possess strong organizational skills and can manage multiple projects simultaneously while maintaining quality standards. Your ability to collaborate effectively with diverse teams and communicate complex technical concepts to non-technical stakeholders is essential.

Why Join Brainbox Automations?

• Remote work flexibility with opportunity to work from anywhere globally
• Contract position offering flexibility and independence
• Opportunity to work with cutting-edge marketing automation technologies
• Collaborative team environment focused on innovation and continuous learning
• Exposure to diverse industries and business challenges
• Professional development opportunities within a growing organization

Technical Requirements

To succeed in this role, you'll need a reliable internet connection, computer setup suitable for remote work, and familiarity with cloud-based tools and collaboration software. Basic understanding of HTML/CSS for email template customization is advantageous. Comfort with project management tools and version control systems is beneficial.

This contract position is ideal for marketing automation professionals seeking flexible engagement, freelance consultants looking to expand their client base, or specialists wanting to take on project-based work while maintaining independence. The role requires immediate availability and the ability to work autonomously while maintaining regular communication with the team.

💰 Compensation not publicly listed. Market estimate for similar roles: from $80K, varying by experience and location.