Atlassian Cloud Platform Engineer

Role Overview

Dropbox Corporate IT is seeking an experienced Atlassian Cloud Platform Engineer to own and evolve our Atlassian ecosystem, including Jira Cloud, Confluence Cloud, and Loom Enterprise. This is a strategic platform ownership role that goes beyond day-to-day administration.

Following our migration to Jira Cloud, we are entering the next stage of platform maturity. You will help build a scalable, secure, and intuitive collaboration platform that enables teams across Dropbox to plan, build, document, and communicate effectively. Operating as a platform owner, you will balance user experience, governance, automation, security, and long-term maintainability while partnering closely with Engineering, Technical Program Management, Security, and cross-functional stakeholders. This high-impact opportunity will shape how work happens at Dropbox globally.

Key Responsibilities

• Own and evolve Jira Cloud, Confluence Cloud, and Loom Enterprise as secure, scalable collaboration platforms
• Define and roll out governance standards for workflows, permissions, templates, and information architecture across teams
• Reduce configuration sprawl and platform technical debt to improve maintainability, reporting consistency, and user experience
• Design and implement automation and integrations using Jira Automation, APIs, and scripting to replace manual processes with durable solutions
• Partner with Engineering and TPM teams to align workflows with SDLC best practices and enable consistent execution across organizations
• Improve visibility and confidence in reporting by standardizing configuration patterns and driving adoption of best practices
• Enable async-first collaboration by strengthening Loom adoption and defining clear patterns for using video updates effectively
• Maintain platform reliability, security, and operational excellence, including incident response and root cause follow-through
• Create and maintain clear documentation, runbooks, and scalable operational practices

Requirements

• 5+ years of professional experience administering Atlassian Cloud, including Jira Cloud and Confluence Cloud
• Deep expertise in Jira Cloud configuration, workflow design, and permission modeling
• Strong experience with Jira Automation, REST APIs, and scripting for platform integration
• Demonstrated ability to drive governance, standardization, and platform adoption at scale
• Experience with incident management, troubleshooting, and operational excellence practices
• Excellent communication skills and ability to partner across technical and non-technical stakeholders
• Understanding of SDLC practices and how to support engineering workflows effectively

Why Join Dropbox

This role offers the opportunity to impact how a global, virtual-first organization collaborates and executes. You'll work with a sophisticated user base, drive strategic platform improvements, and shape the future of collaboration at scale. Based remotely in Poland with flexible work arrangements.

💰 Compensation not publicly listed. Market estimate for similar roles: from $140K, varying by experience and location.