Enterprise Account Manager - US Remote

About PerfectServe

PerfectServe is a leader in clinical communication and physician scheduling solutions, recognized as Best in KLAS and a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. With 88% growth over the past three years, PerfectServe is expanding rapidly and seeking strong team members to support continued success.

Our mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.

The Role

As an Enterprise Account Manager, you will play a critical role in expanding revenue, strengthening strategic partnerships, and advancing our mission to deliver exceptional value across healthcare. You will focus on our existing customer base, collaborating closely with Customer Success and Experience teams to ensure customers fully realize the operational, clinical, and financial impact of the PerfectServe platform.

What You'll Do

• Build and deepen value-driven relationships with key stakeholders in hospitals and large physician groups, including C-suite leaders (CMO, CNO, CIO, CMIO, CFO, CEO)
• Partner with Customer Success to identify expansion opportunities and align on customer goals, adoption, and outcomes
• Lead structured discovery to understand customer priorities, operational challenges, and growth potential
• Translate customer needs into clear, tailored value propositions grounded in measurable outcomes and ROI
• Navigate complex healthcare buying processes, synthesize insights, and drive momentum across multi-stakeholder decision cycles
• Identify and nurture internal champions to advance organizational buy-in and expand the impact of PerfectServe solutions

Experience & Expertise Required

• 5+ years of enterprise or consultative healthcare sales experience, ideally within hospitals or large provider organizations
• Proven success selling complex, mission-critical solutions to healthcare systems and physician groups
• Deep understanding of healthcare workflows, clinical operations, and provider economics
• Strong ability to build relationships across multiple stakeholder groups and navigate complex decision-making processes
• Excellent communication and presentation skills with the ability to articulate ROI and business value
• Self-motivated with a consultative sales mindset and customer-centric approach

Join PerfectServe and help us continue our mission of putting patients first while delivering exceptional value to our growing customer base.

💰 Compensation not publicly listed. Market estimate for similar roles: from $80K, varying by experience and location.