GSI Partner Manager - Moveworks

About the Role

ServiceNow is seeking an experienced GSI Partner Manager to join our Moveworks partnership team in a fully remote capacity. This strategic position focuses on building and maintaining relationships with Global System Integrators (GSIs) who implement Moveworks solutions across enterprise clients worldwide.

As a GSI Partner Manager, you will be the primary point of contact for our most important system integrator partners, driving alignment on go-to-market strategies, solution positioning, and revenue growth initiatives. This role bridges the gap between ServiceNow's Moveworks platform and GSI partners who deliver transformational AI-powered automation solutions to customers.

Key Responsibilities

• Develop and execute strategic partnership plans with assigned GSI partners to drive Moveworks adoption and revenue growth
• Establish collaborative relationships with GSI leadership, sales, and delivery teams to identify expansion opportunities
• Provide partner enablement including product training, solution architecture guidance, and sales support materials
• Track partner performance metrics, forecast pipeline contributions, and report on partnership health and ROI
• Collaborate with internal ServiceNow teams including Sales, Solutions Engineering, Marketing, and Product to optimize partner success
• Identify and mitigate partnership risks; escalate issues and develop corrective action plans when needed
• Attend partner events, conferences, and business reviews to strengthen relationships and showcase Moveworks value
• Support partner certification programs and co-marketing initiatives

What We're Looking For

• 5+ years of experience in partner management, channel sales, or strategic business development roles
• Proven track record managing relationships with enterprise-level GSI or consulting partners
• Strong understanding of software solutions, AI/automation technology, or enterprise platforms
• Excellent communication and negotiation skills with ability to influence across organizational boundaries
• Experience developing go-to-market strategies and driving partner revenue growth
• Self-motivated with ability to work independently in a remote environment
• CRM proficiency (Salesforce preferred) and comfort with data-driven decision making
• Willingness to travel occasionally for key partner meetings and industry events

About Moveworks at ServiceNow

Moveworks is an industry-leading AI platform that automates enterprise service operations. As part of ServiceNow, Moveworks helps organizations reduce IT ticket volume, accelerate employee productivity, and optimize operational efficiency through intelligent automation and natural language understanding.

Why Join ServiceNow

ServiceNow is a leader in cloud-based digital transformation solutions. We offer competitive benefits, professional development opportunities, and the chance to work with cutting-edge AI technology impacting thousands of enterprises globally. Our remote-first culture enables talented professionals to contribute from anywhere while maintaining strong team collaboration.

💰 Compensation not publicly listed. Market estimate for similar roles: from $80K, varying by experience and location.