Regional Operations Specialist (Africa)

Location: Central Africa (Remote)

Type: Full-time

Category: Operations / Consulting / Project Management

Job Overview

Delivery Associates is a global organization that partners with governments and social impact institutions to transform strategy into real-world results. With a strong focus on implementation, the company supports large-scale initiatives that improve lives across multiple regions.

We are hiring a Regional Operations Specialist to support operations across the Africa region. This role is central to ensuring smooth coordination between teams, improving internal processes, and enhancing the overall colleague experience in a fast-paced, international environment.

Key Responsibilities

Colleague Experience

• Support onboarding processes (devices, system access, internal tools)
• Act as a point of contact for internal processes and documentation
• Assist with employee feedback tracking and reporting
• Coordinate regional events, retreats, and team activities
• Support wellbeing and Duty of Care initiatives

Operations & Administration

• Analyze operational and workforce data to support decision-making
• Maintain internal knowledge bases and documentation
• Ensure smooth coordination of recurring operational processes
• Assist with travel planning and logistics across the region

Recruitment & Coordination

• Build and manage talent pipelines aligned with hiring needs
• Lead recruitment processes from sourcing to onboarding
• Support hiring managers with best practices and decision-making
• Coordinate with central teams on tools, systems, and processes
• Support rollout of internal platforms (e.g., MS365, knowledge tools)

Requirements

• 5+ years of experience in operations, consulting, or administration
• Strong organizational and project management skills
• Ability to manage multiple priorities and stakeholders
• Analytical mindset with experience in data and reporting
• Fluent in English (French is a plus)
• Experience in international or multi-country environments is preferred

Core Skills

• Clear and structured communication
• Strong collaboration across teams and regions
• Problem-solving and proactive thinking
• Ownership and accountability

What They’re Looking For

• Adaptable and comfortable in dynamic environments
• Self-driven and reliable in remote work settings
• Results-oriented and impact-focused
• Curious and open to learning
• Inclusive and team-oriented mindset

Benefits

• Remote and flexible work environment
• Exposure to global teams and leadership
• Opportunity to work on high-impact international projects
• Career growth in a fast-growing organization

About the Company

Delivery Associates works globally to help governments and organizations deliver meaningful change. With over a decade of experience, the company has led impactful initiatives in education, agriculture, public policy, and economic development across multiple continents.