Job Description
About the Role
ServiceNow is seeking an experienced Monetization Strategy Director to lead the development and execution of comprehensive monetization strategies across our platform and service offerings. This is a strategic leadership position responsible for driving revenue growth, optimizing pricing models, and identifying new revenue opportunities in a rapidly evolving cloud services market.
Key Responsibilities
- Develop and implement monetization strategies that maximize revenue while maintaining customer value perception
- Lead cross-functional teams including product, finance, sales, and marketing to align on pricing and packaging strategies
- Analyze market dynamics, competitive landscape, and customer segments to identify growth opportunities
- Conduct pricing analytics and optimization studies to enhance margins and market competitiveness
- Create and present strategic recommendations to executive leadership and board-level stakeholders
- Monitor and report on monetization metrics, KPIs, and financial performance
- Drive innovation in business models and go-to-market strategies
- Partner with product teams to evaluate new feature monetization opportunities
Required Qualifications
- 10+ years of experience in monetization strategy, pricing strategy, or business strategy roles
- Proven track record of developing and executing successful monetization initiatives that drove measurable revenue growth
- Strong analytical and financial modeling skills with proficiency in data analysis
- Experience in SaaS, cloud services, or enterprise software industries preferred
- Excellent leadership and cross-functional collaboration abilities
- Strategic thinking with ability to balance short-term execution and long-term vision
- Strong communication skills with ability to influence senior executives
Why Join ServiceNow
ServiceNow is a leader in digital transformation, and this role offers the opportunity to shape the future of how organizations monetize their platforms. You'll work with cutting-edge technology, collaborate with world-class talent, and drive business impact at scale. The position offers competitive benefits, professional development opportunities, and the flexibility of remote work.