Senior Systems Engineer - LCM (Veza)

Senior Systems Engineer - LCM (Veza) at ServiceNow

About the Role

ServiceNow is seeking an experienced Senior Systems Engineer specializing in Lifecycle Management (LCM) for the Veza platform. This is a critical position for engineers who want to architect, design, and optimize complex system environments at enterprise scale. You will work on cutting-edge identity and access management solutions that power some of the world's largest organizations.

As a Senior Systems Engineer focused on LCM, you will be responsible for designing and implementing lifecycle management strategies that ensure seamless integration, deployment, and maintenance of Veza systems across diverse enterprise environments. This role requires deep technical expertise, strategic thinking, and the ability to translate complex business requirements into scalable technical solutions.

Key Responsibilities

• Design and architect Lifecycle Management solutions for Veza platform implementations
• Lead system design reviews and provide technical guidance to engineering and implementation teams
• Develop best practices and standard operating procedures for LCM processes
• Collaborate with product, engineering, and customer success teams to identify and resolve complex technical challenges
• Evaluate and recommend infrastructure improvements, tools, and technologies
• Mentor junior engineers and contribute to team knowledge sharing initiatives
• Troubleshoot and resolve critical system issues with minimal downtime
• Document architectural decisions and technical specifications for future reference
• Participate in capacity planning and performance optimization initiatives
• Stay current with industry trends, security best practices, and emerging technologies

Required Qualifications

• 7+ years of experience in systems engineering, infrastructure, or platform engineering roles
• Demonstrated expertise in lifecycle management practices and methodologies
• Strong understanding of identity and access management (IAM) concepts and implementations
• Proficiency with cloud platforms (AWS, Azure, Google Cloud) or on-premises infrastructure
• Experience with infrastructure-as-code (IaC) tools and DevOps practices
• Advanced knowledge of system architecture, scalability, and high-availability design patterns
• Excellent problem-solving skills and ability to work under pressure
• Strong communication and documentation skills
• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent professional experience)

Preferred Qualifications

• Experience with ServiceNow platform or similar enterprise software solutions
• Knowledge of identity governance and administration (IGA) solutions
• Certification in cloud platforms or systems engineering (AWS Solutions Architect, Azure Administrator, etc.)
• Experience with containerization technologies (Docker, Kubernetes)
• Background in security operations or compliance-driven environments
• Familiarity with API-driven architectures and microservices

Why Join ServiceNow

ServiceNow is a leader in digital transformation and cloud-based workflow management. Working at ServiceNow offers the opportunity to impact how enterprises operate globally. The company values innovation, collaboration, and employee growth in a dynamic, inclusive work environment. You'll have access to cutting-edge technology, continuous learning opportunities, and the chance to work with talented engineers solving real-world problems at scale.

Work Environment

This is a fully remote position, allowing you to work from anywhere in the world. You'll collaborate with a distributed team using modern communication and collaboration tools. While remote, you may be required to attend occasional team meetings or conferences depending on business needs.

💰 Compensation not publicly listed. Market estimate for similar roles: from $80K, varying by experience and location.