Senior Rev Ops / Salesforce Product Owner

About Sharebite

Sharebite is the leading meal benefits platform built exclusively for companies to feed their employees. Our platform allows employees to order meals from any restaurant while streamlining all of the ordering and billing requirements for the company. Every meal ordered through the Sharebite platform results in a meal donation to local partners like City Harvest and Feeding America to help combat food insecurity. To date, Sharebite has donated over 15 million meals to those in need.

The Role

As a Senior Rev Ops / Salesforce Product Owner, you will be a key member of Sharebite's Growth (Revenue) Operations team, responsible for the stability, scalability, and continuous improvement of our Salesforce platform and the analysis of data within to improve processes and increase ROI. This is a hands-on, business-facing role that combines day-to-day administration with ownership of data quality, process improvement, and internal projects.

You'll partner closely with Operations and Growth teams to lead the initiative to help enforce best practices, maintain high data integrity, and ensure Salesforce remains a reliable and intuitive system for our users. This role is ideal for someone who enjoys operational ownership, problem-solving, and building scalable solutions. User experience is critical to us. You should enjoy supporting users, designing thoughtful solutions, and translating evolving business needs into clean, maintainable Salesforce configurations.

What You'll Do

This is a varied business-facing role with diverse responsibilities spanning revenue operations, data management, and Salesforce administration:

• Track KPIs of the Growth Team, including quota attainment, pipeline coverage, and other key metrics

• Analyze data and work with leadership to improve processes and increase ROI across the organization

• Own the ongoing administration, upkeep, and optimization of Salesforce to ensure peak performance

• Partner with business stakeholders to gather requirements and propose scalable, sustainable solutions

• Manage user access, licenses, roles, permissions, and security settings to maintain system integrity

• Maintain ticketing workflows, prioritize requests, and help plan the Salesforce roadmap for future growth

• Enforce data hygiene standards and perform regular quality checks to maintain clean, reliable data

• Configure and maintain Salesforce features including fields, page layouts, record types, automations, dashboards, and reports

• Support internal projects in collaboration with other business teams and leadership across the company

• Provide end-user support, training, and documentation to improve adoption and user satisfaction

• Monitor and maintain the health of Salesforce integrations, partner with engineering and other teams on integration-related projects across connected systems, and develop a working understanding of AI and data tools to enrich, consolidate, and improve data quality for reporting and analysis

Required Skills and Experience

To succeed in this Senior Rev Ops / Salesforce Product Owner role, you should possess the following qualifications and experience:

• Salesforce Administration: Proven experience administering Salesforce with strong knowledge of configuration, customization, and best practices. Salesforce Administrator Certification or equivalent hands-on experience is required.

• Revenue Operations: Demonstrated background in revenue operations, sales operations, or similar business operations roles with a focus on process improvement and data analysis

• Data Analysis: Strong analytical skills with the ability to work with data, create reports, and provide actionable insights to drive business decisions

• Technical Proficiency: Comfortable with technical concepts and ability to work with APIs, integrations, and third-party tools. Understanding of data architecture is beneficial.

• Communication: Excellent communication and stakeholder management skills to translate business requirements into technical solutions and support diverse user groups

• Project Management: Ability to prioritize requests, manage multiple projects, and work independently with minimal supervision in a fast-paced environment

This remote position offers the opportunity to make a direct impact on Sharebite's growth trajectory while working with a mission-driven team committed to combating food insecurity.

💰 Compensation not publicly listed. Market estimate for similar roles: from $70K, varying by experience and location.