Associate Product Usage Analyst (UK Remote)

Associate Product Usage Analyst – UK Remote

Join Turnitin LLC, a global leader in academic integrity and AI-powered writing assessment solutions, as an Associate Product Usage Analyst. This is an exciting opportunity to make a meaningful impact on educational technology by analysing how educators and students worldwide use our innovative platform to improve learning outcomes and maintain academic integrity.

Turnitin serves millions of users across universities, schools, and educational institutions globally. We are seeking a detail-oriented analyst to join our product team and provide critical insights into user behaviour, feature adoption, and product performance metrics. This remote role based in the UK is perfect for professionals eager to bridge the gap between data and product strategy in a mission-driven organisation.

About the Role

As an Associate Product Usage Analyst, you will be responsible for collecting, analysing, and interpreting product usage data to identify trends, opportunities, and areas for improvement. Your insights will directly inform product decisions, feature prioritisation, and strategic initiatives that enhance our platform's value for educators and learners.

Key Responsibilities:

• Analyse quantitative and qualitative product usage data across Turnitin's platform to identify user behaviour patterns and trends
• Create comprehensive reports and dashboards that visualise key metrics, user engagement, and feature adoption rates
• Collaborate with product managers, engineers, and designers to define meaningful KPIs and success metrics
• Conduct user segmentation analysis to understand different user groups and their interaction patterns
• Track product performance against established baselines and investigate anomalies or unexpected changes
• Identify opportunities for feature optimisation and user experience improvements through data-driven analysis
• Present findings and recommendations to cross-functional stakeholders in clear, actionable formats
• Support A/B testing initiatives and measure their impact on user behaviour and platform performance
• Maintain data integrity and accuracy by establishing robust data validation processes
• Stay current with industry trends in product analytics and EdTech to benchmark against competitors

What We're Looking For

You bring a combination of analytical excellence, curiosity about user behaviour, and a passion for supporting education through technology. The ideal candidate will possess:

• Strong analytical skills with proficiency in SQL, Python, or R for data manipulation and analysis
• Data visualisation expertise using tools such as Tableau, Looker, Power BI, or similar platforms
• Experience with product analytics and understanding of key metrics like DAU/MAU, retention, churn, and feature adoption
• Familiarity with analytics platforms such as Google Analytics, Mixpanel, Amplitude, or Segment
• Proficiency in Excel/Google Sheets for data analysis, statistical testing, and reporting
• Bachelor's degree in data science, statistics, mathematics, computer science, business analytics, or related field (or equivalent professional experience)
• Excellent communication skills with the ability to translate complex data findings into clear recommendations for non-technical audiences
• Attention to detail and commitment to data accuracy and quality
• Ability to work collaboratively with cross-functional teams in a fast-paced environment
• Problem-solving mindset and curiosity about understanding user needs and behaviours

Why Join Turnitin?

Turnitin is committed to maintaining the highest standards of academic integrity while supporting student learning. Our mission resonates globally, and we offer a workplace where your contributions directly impact millions of educators and learners. Benefits of joining our team include competitive compensation, flexible remote work arrangements, professional development opportunities, and the satisfaction of working on meaningful products that advance education worldwide.

This role offers the chance to develop your career in product analytics within a rapidly growing EdTech company. You'll work with talented colleagues, access cutting-edge analytics tools and technologies, and have clear pathways for career advancement.

Location & Work Arrangement

This position is fully remote and based in the UK, offering flexibility to work from anywhere with a reliable internet connection. Turnitin supports a collaborative, inclusive work culture with opportunities for team interaction both virtually and during occasional in-person meetings.

💰 Compensation not publicly listed. Market estimate for similar roles: from $85K, varying by experience and location.