Director, Clinical Research Operations

About Care Access

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

Through programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, Care Access puts people at the heart of medical progress. By combining partnerships, technology, and perseverance, the organization is reimagining how clinical research and health services reach the world.

The Role: How You'll Make an Impact

The Director of Clinical Research Operations provides strategic leadership and oversight for all clinical staff supporting brick-and-mortar research sites, mobile/pop-up sites, and hybrid clinical trial models. This position ensures high-quality study execution, regulatory compliance, and strong clinical performance across a geographically dispersed workforce, including traveling CRCs and mobile clinical teams.

Clinical Operations Management

• Provide oversight for traveling clinical staff supporting decentralized operations at events and sites
• Ensure high-quality protocol execution, participant safety, and adherence to GCP and FDA regulations
• Oversee clinical workflows at sites and mobile deployments, resolving issues impacting quality, recruitment, or compliance
• Manage performance metrics, staffing levels, and resource allocation across multiple clinical locations

Regulatory Compliance & Quality Assurance

• Establish and maintain robust compliance frameworks aligned with FDA, ICH-GCP, and institutional standards
• Conduct regular audits, inspections, and quality reviews of clinical sites and mobile operations
• Lead corrective action planning and implement improvements to maintain highest standards of study integrity

Team Leadership & Development

• Lead, mentor, and develop clinical operations teams, including CRCs, nurses, and site coordinators
• Foster a culture of excellence, accountability, and continuous improvement across all clinical operations
• Recruit, onboard, and retain top clinical talent in a decentralized, remote-first environment

Strategic Planning & Reporting

• Partner with clinical trial sponsors and internal stakeholders to optimize site performance and trial outcomes
• Prepare and present operational reports, metrics dashboards, and compliance status updates to senior leadership
• Identify opportunities to scale operations, improve efficiency, and enhance participant engagement

Ideal Candidate Profile: You bring 8+ years of clinical research operations experience, with proven leadership managing geographically dispersed teams. You possess deep expertise in GCP, FDA regulations, and quality assurance frameworks. Strong project management, communication, and problem-solving skills are essential. Experience with decentralized or mobile clinical trial models is highly valued. You thrive in fast-paced, mission-driven environments and are passionate about making healthcare more accessible globally.

💰 Compensation not publicly listed. Market estimate for similar roles: from $200K, varying by experience and location.