IT Operations Engineer II (Remote, US)

About Openly

Openly is rebuilding insurance from the ground up, re-envisioning and enhancing every aspect of the customer experience. As a rapidly growing insurtech company, Openly is transforming the home insurance industry with cutting-edge data and technology, delivering premium insurance made simple at competitive prices.

The company has been recognized as a Best Place to Work, reflecting its commitment to exceptional talent and collaborative culture. Openly's mission is to close the evident gap in the market by providing consumers with more complete coverage, customizable policies, and a superior overall experience—from tailored claims handling to highly responsive customer service.

About the Role

Openly is seeking an experienced IT Operations Engineer II to join its growing technology team. This is a remote position based in the US, ideal for a professional with strong IT operations background who thrives in a fast-paced, innovative environment.

As an IT Operations Engineer II, you will play a critical role in supporting and scaling Openly's technology infrastructure. You will be responsible for maintaining robust systems, ensuring operational excellence, and collaborating with cross-functional teams to support the company's rapid growth.

Key Responsibilities

• Design, implement, and maintain IT infrastructure and systems that support business operations
• Monitor system performance, identify bottlenecks, and optimize operational efficiency
• Troubleshoot complex technical issues and provide timely resolutions
• Collaborate with engineering and product teams to ensure seamless technology integration
• Implement security best practices and compliance standards
• Manage IT projects and document operational procedures
• Support the company's scaling initiatives as Openly continues to grow

About Our Team Culture

At Openly, collaboration, communication, and work-life balance are core values—not just nice-to-haves. The company believes that exceptional people with diverse skill sets drive innovation. You'll work alongside talented professionals spanning technology, data science, product, marketing, sales, service, claims handling, and finance. Openly values empathy, curiosity, and a commitment to delivering customer-centric solutions.

Why Join Openly

This is an opportunity to shape the future of insurance technology at a company that's genuinely transforming an industry. You'll have direct impact on systems that serve real customers, work with a supportive team that prioritizes your growth, and enjoy the flexibility of remote work while being part of a mission-driven organization.

💰 Compensation not publicly listed. Market estimate for similar roles: from $80K, varying by experience and location.