About Glean

Glean is the Work AI platform that helps everyone work smarter with artificial intelligence. The company has evolved from an advanced enterprise search solution into a comprehensive Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean enables organizations to govern, scale, and customize AI across their entire business without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge through its Enterprise Graph and Personal Knowledge Graph technology, which maps relationships between people, content, and activity. This foundation powers Glean's agentic capabilities—AI agents that automate real work across teams by accessing enterprise and world data, both structured and unstructured, historical and real-time. The result is measurable business impact through faster employee onboarding, significant productivity gains, and smarter, safer organizational decisions at every level.

Glean has been recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI. With customers across 50+ industries and 1,000+ employees in more than 25 countries, Glean is helping the world's largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.

About the Role

As a Business Value Consultant, you will lead high-impact business value assessments for Glean's largest and most strategic customers. You'll partner closely with sales and customer success teams to tie Glean's AI capabilities directly to measurable business outcomes and ROI. This role is critical for helping enterprise customers understand the tangible value of Work AI adoption, from productivity improvements to knowledge accessibility and decision-making quality.

Key Responsibilities:

Conduct comprehensive business value assessments with C-suite and key stakeholders at enterprise accounts
Develop customized ROI models and business cases demonstrating Glean's impact on organizational efficiency
Collaborate with sales teams to identify and quantify customer pain points and success metrics
Create executive-level presentations and documentation showcasing business value and implementation strategy
Partner with customer success to track and validate value realization post-implementation
Serve as a trusted advisor on best practices for AI adoption and organizational change management
Contribute insights to product and marketing teams based on customer conversations and value drivers

What We're Looking For:

5+ years of experience in management consulting, enterprise sales, or customer success at B2B SaaS companies
Strong understanding of enterprise technology adoption, AI/ML capabilities, and ROI modeling
Demonstrated ability to communicate complex technical concepts to non-technical stakeholders
Excellent presentation and business writing skills with experience developing case studies and white papers
Proven track record of building relationships with C-level executives and influencing buying decisions
Comfort with ambiguity and ability to work effectively in a fast-growing, dynamic environment
Knowledge of enterprise workflow tools and platforms (Salesforce, ServiceNow, Microsoft 365, Slack, etc.) is a plus

You'll ship agentic capabilities on an open, extensible stack and help embed Glean deeply into where people get things done—across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more platforms.

💰 Compensation not publicly listed. Market estimate for similar roles: from $80K, varying by experience and location.

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Business Value Consultant