Business Development Representative, Mid-Market

About 7shifts:

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts serves over 55,000 restaurants globally. Our mission is to simplify team management and improve performance for restaurants, creating a thriving industry through connected and engaged teams.

The Role:

As a Business Development Representative, Mid-Market at 7shifts, you'll drive new business for our largest and highest-value customers: restaurant groups with 10+ locations. Reporting to the Senior Manager, Sales Development SMB & Mid-Market, you'll generate and qualify pipeline for the Mid-Market Account Executive team by reaching operators and executives who run multi-unit and enterprise brands. You'll help shape repeatable processes and scale outbound across the mid-market and enterprise segment.

What You'll Do:

• Generate pipeline for mid-market growth, targeting restaurant groups with 10+ locations and booking qualified meetings for Account Executives
• Prospect across calls, email, social, networking, and events to stand out and secure meetings
• Own a focused book of accounts in Salesforce, researching restaurant groups and multi-threading to key decision-makers
• Leverage AI and prospecting tools to surface high-potential accounts and personalize outreach at scale
• Hit and exceed targets through disciplined daily and weekly activity, consistently booking conversion-ready meetings
• Shape the playbook by identifying what works, flagging gaps, and building repeatable processes as the segment scales

What You Bring:

• Quota-carrying outbound sales experience in B2B SaaS with a track record of generating net-new pipeline
• Restaurant industry background; you understand operators and multi-unit leaders, and speak their language
• Scrappiness and hustle: you work your network creatively to stand out in crowded inboxes
• Exceptional verbal and written communication with empathic listening skills
• Strong self-organization: you prioritize portfolios and build structure when playbooks don't exist yet
• Track record of achievement and competitive success with a team-first attitude
• Bonus: Experience in restaurant tech (POS, payroll, online ordering, reservations, tip management) or working knowledge of restaurant operations