Manager, Data Operations

About AffirmedRx

AffirmedRx is on a mission to improve healthcare outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. The company is committed to making pharmacy benefits easy to understand, straightforward to access, and always in the best interest of employers and the lives they impact through total transparency, clinical leadership, and state-of-the-art technology.

Position Summary

The Manager, Data Operations is a hands-on technical leader responsible for the accuracy, reliability, and security of AffirmedRx's client eligibility data, accumulator data, and related file operations. Reporting to the AVP, Information Technology Operations & Security, this role directly manages a small, highly specialized team and owns SFTP setup and management, coding automations, and the change control process governing client data.

Deep, direct PBM (pharmacy benefit management) experience is essential. You will personally understand eligibility files, accumulator logic, and claims adjudication well enough to guide the team, troubleshoot alongside them, and speak credibly with clients. This is a working leadership role that also carries Scrum Master responsibilities for the team, requiring comfort meeting directly with clients on issues, onboarding, and escalations.

Key Responsibilities

Team Leadership and People Management:

• Coach and develop team members across disciplines, building technical expertise and accountability
• Review file specifications, code, and adjudication logic directly when risks emerge—not only through status updates
• Balance leading the team with hands-on work: step in directly on build, troubleshooting, or client issues when needed

Client Eligibility and Accumulator Data Management:

• Own accuracy, timeliness, and integrity of client eligibility data and accumulator data across all supported clients
• Oversee file layouts, data mapping, and ingestion/egestion processes for eligibility and accumulator files
• Apply direct PBM claims adjudication knowledge to identify and resolve data issues before they affect client operations

File Management, Automation, and SFTP Operations:

• Own SFTP setup, configuration, and ongoing management for client and vendor file transmissions
• Drive coding automations that reduce manual file handling and lower error risk
• Ensure monitoring and alerting are in place for file transmission failures, and lead resolution when they occur

Salary Information

This is an editorial market estimate based on comparable roles in data operations and PBM management. The employer has not published compensation for this position. Actual salary may vary based on experience, location, and qualifications.