Senior Partner Solutions Architect - East (Professional Services)

Job Description

The role, in a nutshell:

As a Partner Solutions Architect, you will be part of the Professional Services team within Customer Success, working in direct partnership with Chainguard's partner ecosystem - including system integrators, resellers, and technology partners. In this role, you will enable and empower partners to successfully implement Chainguard solutions and build secure software on behalf of their customers. You will embody our company value, "We are customer obsessed" by ensuring partners are equipped to deliver an exceptional experience to end users at scale.

What you’ll do:

• Lead technical enablement programs for partners, equipping their teams to successfully implement and drive adoption of Chainguard Containers and Libraries on behalf of their customers
• Partner with the alliances and channel team (Partner Account Managers, AEs, SEs, and CSMs) to understand partner capabilities, pain points, and go-to-market motions in order to drive joint strategies, value realization, and mutual growth
• Develop and maintain partner-facing technical content, including integration guides, reference architectures, and best practices, to enable partners to scale Chainguard implementations independently
• Support partners in post-sales technical engagements, including co-delivery of implementations, architecture reviews, and escalation support for complex customer environments
• Act as the primary technical liaison between the partner ecosystem and Chainguard's Product and Engineering teams, conveying partner-sourced requirements and feedback to influence roadmap prioritization
• Build and maintain a deep understanding of partner technical competencies, identifying gaps and designing enablement programs to close them
• Maintain partner-level architecture documentation and share best practices and lessons learned across the organization
• Be a team player - collaborate, teach, and learn from both the Chainguard team and the broader partner community

What we're looking for:

• Minimum 4+ years experience in a post-sales role supporting clients - preferably with experience in a partner-facing technical role, such as partner engineering, alliances, or channel solutions architecture
• 8+ years of experience developing high-performance multi-tier applications
• Strong experience in Kubernetes and Containers
• Experience working with or within a partner ecosystem (SIs, ISVs, resellers, or technology alliances) and an understanding of how partners go to market
• Ability to communicate technical information in both highly technical and non-technical ways depending on the audience - from partner engineers to executive stakeholders
• Demonstrated ability to create scalable technical enablement programs and content for partner audiences
• Continuous learner with a strong intellectual drive for excellence and the desire to develop solutions to complex problems
• At least a Bachelor's Degree with a focus in Computer Science, Software Engineering, or Information Technology
• Strong working experience with software development processes, practices, and software engineering design concepts
• Ability to work effectively with cross-functional engineering teams, alliances, and business partners
• Excellent written and verbal communication skills
• Ability to travel up to 25% of the time
• Located in the Eastern Time Zone

Compensation: up to $195,000 base salary + bonus + equity

About Us

We live and breathe our company values:

• We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
• We have a bias for intentional action — We prioritize, plan, try things, and fail fast.
• We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.
• We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
• Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
• 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
• ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
• 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.

If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice.

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