Product Operations & Strategy Senior Manager

Félix·October 9, 2026·

🌍 Remote · Miami, United StatesFull-timeProduct Management

💰 $80,000 – $130,000/yrMarket estimate · not provided by the employer

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At a glance

Who can apply

United States

Work arrangement

Remote · Miami, United States

Employment type

Full-time

Seniority

Senior

Salary

$80,000 – $130,000/yr · market estimate

• ✓ Open to early-career candidates

Checked against the employer's source on October 15, 2026. Details come from the employer's posting; confirm them on the application page.

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Job Description

About Us

At Félix, we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked.

About the Role

Responsibilities

• Partner directly with the VP of Consumer Payments and squad leaders to translate broad strategic visions into crisp, high-impact presentations and clear organizational directions for internal and external stakeholders.
• Co-lead alignment on massive, complex strategic topics across internal leaders. Key immediate tracks include.
• Scaling the maximum possible use of AI tools across our pipelines while tightly interfacing with the AI engineering team and remaining deeply fraud and compliance-conscious.
• Designing and operationalizing workflows that allow seamless multi-product feature interaction.
• Partner closely with Data Analytics and User Research teams to uncover hidden user opportunities, land key product discoveries, and turn raw data into structured, actionable business decisions.
• Continually audit and optimize day-to-day operations (high-leverage meetings, ClickUp architectures, documentation) to inject speed and visibility—focused strictly on execution, avoiding process for the sake of process.
• Co-drive the framework for OKR setting, tracking milestones, and orchestrating the periodic Roadmap Summits to keep cross-functional dependencies fully aligned and delivery on plan.

• Proven experience operating in fast-growing, hyper-scaling startup environments. You are deeply hardworking, resilient, and focused on execution.
• Ability to operate with complete independence, add immediate clarity inside highly ambiguous environments, and make sound, data-backed operational trade-offs.
• Strong capability for data analysis and structured thinking. You are highly organized in how you approach problems and can seamlessly read, synthesize, and leverage metrics.
• Elite stakeholder management skills. You can comfortably guide, influence, and align diverse, cross-functional teams (Engineering, Product, Compliance, Finance) without relying on direct authority.
• Familiarity managing agile product-management tools (e.g., ClickUp, Jira, Notion) and modern tracking frameworks (OKRs / Roadmaps).
• Curious about modern technology trends. Experience or clear understanding of how to operationalize AI, automation, or scalable financial product workflows is highly valued.
• 100% fluent in both English and Spanish is required, as you will host meetings and build executive reporting for global cross-functional leadership.
• These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• 401(k)
• Work model: currently fully remote, with a future transition to a hybrid set up
• Health, dental, and vision plans
• Continuous learning opportunities
• Unlimited PTO
• Paid parental leave
• Empowering opportunities for growth in a dynamic entrepreneurial environment