Product Implementations Consultant

Filevine·October 1, 2026·

🌍 On-site · Salt Lake City, UtahFull-timeOperations

💰 $70,000 – $80,000/yr

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At a glance

Who can apply

United States

Work arrangement

On-site · Salt Lake City, Utah

Employment type

Full-time

Salary

$70,000 – $80,000/yr · published by the employer

Checked against the employer's source on October 14, 2026. Details come from the employer's posting; confirm them on the application page.

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Job Description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

What You'll Do:

• Maintain comprehensive product knowledge across the Filevine family of products
• Train customers to use and customize various aspects of the Filevine family of products
• Manage the implementation process across a variety of customer accounts
• Learn about and understand how to marry data from other softwares to Filevine effectively
• Work with cross-functional teams and partners to identify opportunities for better learning within our customer base, and provide training and content necessary to increase customer adoption
• Assist in the creation of portable content regarding those approaches and configurations which mature into best practices (articles, videos, example builds) and present to cross-functional teams and partners
• Create and adjust ongoing content to Filevine University given changes in best practice and features
• Support other expert teams and expert roles as needed
• Occasional travel, as necessary

What You'll Need:

• In office position
• Paralegal or legal assistance experience preferred
• Project Management experience preferred
• Assertive communicator that can provide recommendations and instill confidence
• Exceptional curiosity and creative thinking abilities to solution the root cause of a customer’s priorities
• Quick learner of new technologies, self-motivated
• Driver of change for more impactful solutions and customer outcomes at a fast-growing company
• Ability to lead critical conversations
• Ability to independently manage competing customer priorities and initiatives with limited structure

In addition to the qualifications listed above, we expect that our team members have the following:

• Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
• Must be able to work in office 5 days a week in our Sugarhouse, UT location
• Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
• Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.