Product Deployment Specialist

The Problem

Our product ecosystem is expanding as we launch new hardware and software tools across communities. This growth creates a critical need for seamless operational rollouts, field testing, and process development so early-stage products transition smoothly from R&D to full field deployment. You will bridge the gap between product development and field execution, testing emerging hardware in the field and turning developmental pilot workflows into repeatable, scalable operational processes.

What You'll Own

• Lead operational readiness and field testing for emerging R&D products, with an 80% current operational focus on drones and robotics platforms.

• Execute hands-on installations and pilot testing directly in the field, identifying operational friction points to refine product design and installation workflows.

• Partner with Product Management, Engineering, and Hardware Operations to build deployment playbooks, field documentation, and internal training materials.

• Develop, validate, and standardize field processes during early pilot phases before handing off mature deployment workflows to downstream field operation teams.

• Track deployment metrics, field performance issues, and hardware bugs to drive continuous improvements back into R&D product engineering.

What This Role is Not

• This isn't a licensed drone pilot role, your primary focus is building and testing deployment frameworks for hardware rollouts rather than operating flight missions.

• This isn't a desk-bound project manager position, you'll travel up to 75% (typically Monday through Thursday) to execute hands-on field installations and pilot testing.

• This isn't a post-launch customer support function, your focus is proactively establishing deployment infrastructure for new R&D rollouts rather than resolving ongoing support tickets.

What You Bring

• Ability to travel up to 75% nationwide (4 to 5 days per week, typically Monday through Thursday) on short notice to support high-priority deployments.

• Proven track record in field engineering, robotics, or technical product deployment within an R&D or hardware product environment.

• Currently hold an FAA Part 107 commercial drone pilot certification or possess the ability to obtain it within the first 90 days.

• Demonstrated ability to perform hands-on hardware fabrication, debugging, and installations in field settings.

• Capability to work autonomously to solve ambiguous technical challenges and build operational processes where none previously existed.

• Strong technical communication skills to collaborate effectively with engineering teams and present field findings clearly to internal stakeholders.

Compensation

In this role, you'll receive a starting salary between $60,000 and $80,000 plus overtime, as well as Flock Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in depth with you during our first chat.

#ZR

Why Flock 💚

Every community deserves to be safe. Flock builds the technology that makes that real: last year we supported over 1 million criminal investigations and helped locate more than 10,000 missing people. We're 1,700 people building the impossible with over $1B in funding, and the expectations are high on purpose. If you want a role where the stakes are real and the pace matches, this is it.

📍Some problems get solved faster in the same room, so we prioritize candidates in Atlanta and Boston. Hub-based roles mean real in-person time with your coworkers. Remote roles exist, and when a posting is open to remote work, it says so.

🌟 the impossible takes every kind of mind. Flock is an equal opportunity employer, and we know the best solutions come from diverse perspectives, experiences, and skills working together with mutual respect. Everyone is welcome to apply. If you need assistance or an accommodation due to a disability, email recruiting@flocksafety.com; your information stays confidential and is used only to arrange the right accommodation for your interviews.

💰 On compensation: we pay fairly for the work. Base salary is determined by job-related experience, education, training, and market indicators. The range in this posting covers base salary only and doesn't include equity, sales bonus plans where applicable, or benefits. The range may be adjusted over time, and this posting may span more than one career level.

📣 One last thing: all legitimate communication from Flock comes from an email ending in @flocksafety.com or noreply@ashbyhq.com. We never make offers through messaging apps or third parties, and we never request payment or sensitive personal information during hiring. If you encounter suspicious outreach about a Flock role, report it to recruiting@flocksafety.com.