Staff Software Engineer, Surfaces

About Jasper

Jasper is the marketing agents platform built to help enterprises orchestrate AI agents that execute marketing work at scale. Purpose-built for marketing teams, Jasper enables faster, more consistent execution across campaigns, personalization, localization, and compliance while maintaining enterprise-grade control and governance. Trusted by hundreds of enterprises worldwide, including Prudential, Cushman & Wakefield, and nearly 20% of the Fortune 500. Founded in 2021, with team members across the U.S., Australia, and France.

About The Role

Jasper is strengthening its enterprise direction. Our governance domain (authentication, roles and permissions, organizations, billing) is the backbone of every customer interaction and needs a Staff-level engineer to own its architecture and modernization. You'll refactor these critical backend foundations to be composable, stable, and scalable, powering the next generation of enterprise workflows for CMOs, marketing admins, and Forward Deployed Engineers. This role is for a deep technical IC driving architectural direction and hardening mission-critical systems.

This fully remote position reports to the Director of Engineering and is open to candidates located anywhere in the continental US.

What You Will Do

• Own the architecture of the governance domain end-to-end (authentication, roles and permissions, organizations, groups, billing) and drive its modernization for scale, security, and extensibility
• Lead the refactoring of foundational backend systems toward an AI-native architecture, ensuring support for composable, customizable workflows for enterprise customers
• Set technical direction for authentication, authorization, and organizational modeling, balancing immediate hardening with long-term platform thinking
• Partner with product and engineering leadership to translate enterprise requirements into scalable platform capabilities
• Mentor and elevate the engineering team, raising the bar on backend practices, code quality, and architectural rigor
• Operate hands-on 70–80% of the time, writing and reviewing critical-path code while providing technical leadership

What You Will Bring

• AI fluency with working understanding of core AI concepts (LLMs, agents, tokens, credits, context windows, RAG, data governance) applied to backend engineering
• Deep expertise in backend architecture, distributed systems, and scalable platform design
• Strong experience with authentication, authorization, and organizational modeling patterns
• Proven ability to mentor engineers and drive architectural excellence across teams
• Experience refactoring legacy systems and modernizing foundational infrastructure