Account Manager - Bilingual Spanish/English (Remote)

About Later

Later is the world's most intelligent influencer marketing company, trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines. Built on a native, AI-powered platform and over a decade of proprietary data—including billions of social interactions and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch campaigns.

About This Role

Later seeks a Bilingual Spanish/English Account Manager to act as a trusted advisor and strategic partner supporting a portfolio of influencer marketing clients. You'll own client success from onboarding through renewal, ensuring campaigns deliver measurable ROI and long-term value. This high-impact role combines strategic consulting, campaign execution, and relationship management at the center of customer experience.

Priority: Candidates based in the Dallas/Fort Worth, Texas area.

Key Responsibilities

Strategy & Client Leadership

• Own a portfolio of customer relationships, ensuring adoption, satisfaction, and retention
• Provide strategic recommendations aligning influencer programs with customer business goals
• Lead strategic business reviews (SBRs) and campaign wrap reports, delivering actionable insights

Campaign Execution

• Oversee influencer campaign delivery from kickoff through reporting, ensuring quality and KPI alignment
• Partner with customers on post-sale strategy, sharing best practices and performance optimization insights
• Manage budgets, contracts, and deliverables with transparency and proactive issue resolution

Team Collaboration

• Project manage campaigns by delegating tasks to Coordinators and Co-Ops
• Mentor junior team members and serve as the voice of the customer to influence product roadmap
• Collaborate cross-functionally to drive customer success and operational excellence