VP of Operations

About Nametag

In the AI era, proving who is behind an account or action has become harder, and more important, than ever. Nametag is the workforce identity assurance platform. We verify the real human behind high-risk workforce actions and return a clear identity decision organizations can trust when credentials and automation are not enough. Everything we do centers on people: our customers, their employees, and the team we are building here.

The Role

The VP of Operations owns the company-wide operating system that turns strategy into coordinated execution. You will connect priorities, investments, resources, and performance across Product, Engineering, Go-to-Market, Finance, and People so the company moves with speed and cohesion as it scales.

This is a hands-on builder role for a highly organized operator who can see around corners, connect dots across functions, and bring clarity to a fast-moving environment. You will partner closely with the CEO and leadership team to determine what matters most, keep decisions and commitments moving, and ensure teams stay aligned from product investment through commercial execution.

Key Responsibilities

• Company Operating Rhythm & Strategic Alignment: Run the rhythm of the business, including leadership meetings, company planning, business reviews, and two to three company offsites each year. Translate strategy into a clear portfolio of priorities, decisions, owners, and milestones. Connect dependencies across functions, surface conflicts early, and help leaders make explicit trade-offs about resource allocation.
• Portfolio Prioritization & Investment: Build and run a disciplined intake and prioritization process for company-level and cross-functional initiatives. Partner with Finance to define business cases, funding decisions, performance gates, and stop-or-scale criteria. Collaborate with People/HR on organization design, headcount planning, and capability alignment to strategy.
• Systems, Tools & Infrastructure: Assess tools, data, processes, and operating infrastructure required to scale each function. Establish clear ownership and standards, improve adoption and data quality, automate recurring work, and retire redundant processes.
• OKRs & Performance Management: Own the company OKR process and maintain credible scorecards that track cross-functional execution and business outcomes.