Senior Product Manager, Accounts, Billing, & Compliance

Quo·October 6, 2026·

🌍 Remote · Canada - RemoteFull-timeProduct Management

💰 $166,000 – $196,000/yr

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At a glance

Who can apply

Canada

Work arrangement

Remote · Canada - Remote

Employment type

Full-time

Seniority

Senior

Salary

$166,000 – $196,000/yr · published by the employer

Checked against the employer's source on October 15, 2026. Details come from the employer's posting; confirm them on the application page.

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Job Description

Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.

Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform. We’re not just building a phone system. We’re setting a new standard for how businesses connect with their customers.

About the role

Some of the things you’ll do:

• Own our billing system: metering and usage tracking, entitlements, plan changes and proration, invoicing, payment processing, failed-payment recovery, and the data that feeds revenue reporting.
• Translate pricing and packaging into system behaviour: work with the business to understand our monetization strategy, and figure out how the system actually represents and enforces it.
• Own accounts and identity: the account lifecycle, authentication and SSO, user roles and permissions, and the admin controls customers expect.
• Own telecom compliance: A2P 10DLC registration, carrier and aggregator relationships, messaging throughput and trust scores, fraud and platform-integrity tooling, and voice-side requirements like TCPA and robocall mitigation, treating compliance as a means to improve deliverability, an important growth lever for the business.
• Build roadmaps across all three domains, balancing across multiple dimensions
• Partner closely with engineering on system design, data models, and APIs

About you

• 5+ years in product management, including meaningful time on platform, infrastructure, or backend-facing products where you owned the underlying systems.
• A track record of turning ambiguous, technically complex, cross-functional problems into shipped systems, and of writing crisp specs engineers trust.
• Comfort operating in high-correctness domains and defending tradeoffs where the stakes are real.
• Strong collaboration instincts with non-traditional PM stakeholders like finance, legal, security, and support, plus the judgment to navigate competing priorities among them.
• The ability to ramp fast on regulated, technical domains.

Compensation

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