Project Management Support | 12-Months Training Contract

At TCC Global, we create innovative loyalty marketing solutions that drive customer engagement and strengthen brand loyalty for some of the world’s leading retailers. Our passionate team delivers exceptional results through precision execution, strong client partnerships, and seamless operational processes.

About the Role

Looking to kickstart your career in project management, retail marketing, and operations? As a Project Management Support Intern, you’ll be the operational engine helping run real-world campaigns across Spain and Portugal.

You’ll get hands-on experience taking full ownership of small-scale projects, learning how our campaigns move from ideation to store shelves, and discovering how our teams work together. If you’re organized, curious, and eager to build a standout portfolio of skills, this opportunity is for you.

What You’ll Do

Client Coordination

• Coordinate with client’s operations / logistics team on delivery planning and store execution, ensuring correct information flows between internal departments and the client on operational and logistics matters.

• Respond to the clients’ enquiries within a reasonable timeframe; report key issues to management and other departments and take proactive action to resolve potential operating constraints.

• Liaise closely with the client in obtaining weekly campaign data for reporting and proactive follow-up on any outstanding data.

Project Management

• Prepare project timelines, highlighting key deadlines and milestones for launch activities.

• Provide campaign support including presentations, data consolidation, campaign reports, market research and ad-hoc requirements.

• Document relevant project information according to established standards.

• Test digital solutions and make constructive remarks to improve the shopper experience.

Reward Management

• Delivery planning to maximise supply chain flexibility, with consideration of inventory control benchmarks such as sales curve, window of opportunity and buffer.

• Close coordination with logistics and supply chain to ensure relevant lead times are used in delivery planning and proactive approach in understanding logistics challenge and impact on the campaign.

• Proactively raise inventory issues to management and recommend options to minimise out-of-stock or surplus stock situations through close communication with supply chain management.

• Coordinate with logistics on stock return; ensure efficient process to minimise lead time of stock transfer.

Campaign Measurement

• Consolidate client data and prepare weekly campaign reports for internal departments and the client on a timely basis.

• Support Project Managers with campaign analysis and measurement through consolidation of information and report preparation.

• Proactively funnel down on data analysis to provide added value to management by highlighting key findings and recommended actions.

• Produce accurate and timely analysis or reports, in a presentable format for management use.